I would like to nominate the delivery company DPD.
Now, you would think that the delivery of parcels would be a fairly simple and straight forward business, one that it’s hard to mess up. Unfortunately, in my bitter experience, DPD seem to be constantly able to find new and complex ways of fucking things up royally.
The latest parcel that DPD attempted to deliver was “not eligible for collection” from the depot, according to the DPD website. This instantly made things more complex, meaning that I either have to take a day off work, or ask one of my neighbours to receive the parcel. Fortunately, one of my neighbours very kindly agreed to sign for the parcel, so I breathed a sigh of relief and got back to other things. However, DPD then fails to deliver to the neighbour. In the past, I have been able to salvage similar situations by calling the DPD helpline early in the morning, to talk to a human being and try to establish a time I can go to the depot. When I try the phone line, I now get an automated voice message saying that the line is not available. No replacement number, just “not available”. Utterly useless. I check the website again, which says that the parcel is waiting at the depot. I then carefully plan to finish work at 4 pm the next day and get a taxi up to DPD depot. After much scratching of heads, and whispered conversations, my DPD pals first tell me that the parcel codes are not on the system, and then a bit later that the parcels have been returned to sender. The whole thing is an absolute farce, which would probably have been funny if I hadn’t just wasted £25 on a taxi, and if I were not waving goodbye to the books I had ordered.
DPD couldn’t find their collective arses if you gave them a map and a tutorial video. They are the most useless collection of clowns I have ever had the misfortune to encounter. I don’t think it’s appropriate to describe them as cunts, as I feel this is far too cuddly a term for them.
DPD are shit. Just absolute shit. I sincerely hope their useless company is flushed away in the very near future.
Nominated by WearyAndDisgusted