Reading the nomination about “Another nail in the coffin for free speech, and DA’s footnote of cancelling his/her/it/them/etc. DT subscription, puts me in mind of why it is so friggin’ difficult to cancel a contract/subscription online these days!
Phone providers, TV/satellite providers, utility providers, and many many more insist on making life just a little more difficult by trying to dissuade you from leaving them.
A simple letter or email to say “I’m giving you the required 30-day notice so that I can move to a far more organised/cheaper company than you robbing bastards!” will no longer suffice. Instead, you have to ring one of their customer “outreach” support desks and justify yourself for having the temerity to want to leave!
They will try every trick in the book to keep you, even to the point of offering you discounts. They will also try and push you into a “matey” conversation in order to soften you up. Talking about the football, or the weather, or some soft shite – all of it part of the leverage process so that by the end you’re suitably forgiving enough to at least accept another 12 months with them with a very small discount.
I hate all that shit. No wonder I hate the phone so much. My patience goes as far as 2 on a scale of 10 before I’m inclined into calling them a bunch of cunts and slamming the phone down (which of course ultimately achieves nothing as I have to ring the bastards back and start over!)
I can understand the need for security procedures to be put in place, especially involving banks and personal finance. But to move from British Gas to So Energy, or to move from Vodafone to GiffGaff really shouldn’t need so many hoops to jump through, especially when it involves phoning the bastards!
Nominated by Technocunt



