Today’s cunt of the day award must go to Trustees Savings Bank Bank (that’s not a typo). Seems the cunts have made a complete balls up of implementing their shiny new computer system. Quel surprise!
I feel qualified to comment meaningfully on this one as I spent twenty plus years testing computer systems. I was the one who told the Passport Office that there was a real possibility their new system wouldn’t handle the load when it went live. Remember that fiasco? Well here we go again.
TSB like the HMPO were too tight fisted to spend the large amount of money it takes to buy load testing systems. Basically you hit the fucker with everything you have and see if it falls over. Which it did…
The bank says it has been operating many of its key systems from the new platforms for months already (e.g. cash machines, payment systems and a mobile app) and “nobody has even noticed – which is exactly how it should be”. Well they fucking well noticed this morning! Just like the British Airways T5 luggage handling system when that went live.
And TSB’s answer to the overload problem? Throttle access. If you can’t log in then just keep trying. So what does that achieve? Yes. You guessed it. It increases the demand, ups the load and makes it more likely to fall over. According to TSB this morning the problem is fixed. Well it isn’t, so don’t piss down my back and tell me it’s raining!
And I’ve retired so don’t call me to sort it out. Cunts…
Nominated by Dioclese



