A woman who complained that her stainless steel sink was rusting after having had it for only 11 months has said she was “staggered” when she was told to keep it dry.
Alison Theaker, from Kingsbridge, Devon, bought a new kitchen from furniture retailer Ikea in February 2025.
She said the sink in her utility room had developed rust spots, so she complained and was told it “down to general wear and tear”, as well as “clearly a case of excess moisture” and she should “keep the sink dry”.
Very good.
She said: “I queried how I was expected to avoid excess moisture on a sink” and “the person got back to me and said that I needed to keep the sink dry”.
“When I queried how this was possible, she cut me off,” she said.
Peak good old fashioned British customer service..
Call me somewhat cynical but I suspect all Chinese steel is by no means stainless,and probably not steel to begin with.
Let’s all hope Alison’s replacement sink remains pristine and rust free.
Otherwise she’s fucked.
Nomination by Unkle Terry Link by C.A.




