I’d noticed that my broadband and phone bill had crept up to over £60 and knew that my contract was due to run out in 3 months time, so I rang them to see what could be done to get it reduced. The woman on the other end virtually told me to Fuck Off until nearer the time that the contract ran out.
I was so mad that I signed up with EE who were offering exactly the same package for less than £30. Two days later I got a message from BT saying that I’d have to pay a cancellation fee..I ignored it. Two days later got a phone call from BT to say that they could immediately cancel,without charges,my present contract and offer me a new 18 month contract identical to my present one for £29. I agreed because it meant not having to set up a new e-mail address,and tbf,. they’ve always been good about getting the phone working when the snow or winds cause disruption.
Now, I’m grateful to them for the new contract, but really all it does is expose how much they’ve been overcharging in the past. Loyalty to a company seems to carry a penalty these days instead of a discount.
Nominated by Dick Fiddler
Do BT still do the ‘Friends and Family’ deal, where you get cheap calls to 10 x nominated numbers of your nearest and dearest, providing you can name 10 friends or relations?
If they do, I am sure a miserable old cunt like you should be able to claim some sort of ‘Nobby No-mates’ discount? Not sure which button you select from their menu, but surely worth a go.
I didn’t want to appear too sad, so I used up most of my allocated 10 numbers with 3 x taxi companies, 3 x takeaways and the Samaritans, pretending they were all cousins. Saved a fortune.
13
Same with most telecoms & utility companies – its all a question of who blinks first when it comes to finding better deals elsewhere.
Virgin Media, Npower & Sky are the same – as soon as you declare you want to cancel once your contract is over and they’ve hiked the prices again, they will immediately put you through to Customer Retentions, and try to offer you a deal – usually anything up to 50% less than what you were paying previously.
Up until that time they really couldn’t give two fucks about your loyalty. In fact they probably regard you as a fucking mug for staying with them for so long!
Trouble is though a lot of people just don’t want the hassle of moving – apathy rules, but it comes at a cost, and the likes of BT, Sky and Virgin play on that, especially when they hike prices. There will be enough of their customers willing to pay the price by staying than the smaller percentage that eventually fuck off elsewhere!
6
Happens with most service providers these days.
For our mobile phones have been with Vodafone for many years. Called to cancel with them as could get a much better deal with BT, Vidafone asked with who and for how much a month and my monthly bill was immediately cut from £31 a month to £21 a month and with double the data allowance.
5
Like those adverts saying ‘We’ll give new customers £100 on joining’ but ignore existing customers. Shall I resign then re-join? Shall we talk about fairness? Shall you fuck yourself?
Loathsome pig-fuckers.
8
I have had this with Virgin, my mobile is tied to a BT .
Mrs B was moving us to Virgin so I asked for a virgin pay monthly sim, any way BT came our way, I canceled the sim (never used it) and received a bill for £1 of virgin.
I have complained and asked them to write to me and explain exactly what I am paying for, they have yet to come back to me.
I will however share you a top tip when dealing with the sales team on the phone.
When I explained to the Virgin bloke I didn’t need the sim he went into a long and constant sales pitch, giving me so many reasons as to why I should not leave.
In the end I explained that if I were to leave my current provider that they would hurt my family, that shut him up.
6
When I joined BT I was promised a £50 gift card. Three months later I was still waiting. Really needed the money at the time. Anyway called them to demand my gift card and one turned up for £20. Thanks a bunch.
Several years later and I recently called them to get my bill reduced from nearly £60 to £35. Nearly went with Talk Talk who were even cheaper but decided I liked the BT Call Protect feature which fends off all the foreign call scammers.
4
I have seen mongs with a better first touch than Rashford, Lingard and Lukaku,… Utter cunts… Oh, and Pogba is a colossal cunt and all…
And I would rather LFC won the title than those bastard Gorton Globetrotters….
9
My Irish mate thought Lingard was a deodorant….
6
Nice to hear that Norman. Y.N.W.A. However, I think you’ll need a massive clear out for next season. You do have the right manager for the job.
4
Why did the Irishman wear 3 condoms? To be Sure, to be Sure, to be Sure.
8
Norm! You can’t be serious about Murderpool winning the league.
All decent, right minded footie fans loathe and despise that revolting club.
I hope they lose out on goal difference because that would be funnier. Plus I’m really looking forward to Barca teaching them a lesson too. I only hope the scouse scum fans don’t murder a bunch of Barca fans in the process and get all English teams banned from Europe for 5 years. Again. Caaaaam down caaaaaam down,
3
Imitation Yank – I’ve organised a team of strimmers and leaf blowers to turn up at your house tomorrow! You can go off people quickly.
7
I forgot to add – fuck off!
5
I always hated those ‘It’s for you-hooo’ adverts that Bt used to to…. And their phone boxes are also shite… Not every person in this country has a cunt magnet (aka a smart phone) and there are old people and the like who still use call boxes… If the poor fuckers can find one that bloody works, that is….
8
they make great urinals though.
7
You don’t see many interesting ads these days, sadly.
I remember working in London suburbs in the early 80s, after being temporarily chucked out of university for a year, and seeing an ad for “Czech Lessons.”
Maybe I’ve just got a dirty mind, but I DID wonder… The thought of possibly encountering my Czech tutor (pot-bellied, comb-over, male, possibly all dragged-up) moonlighting in S-W. London put me off somewhat.
2
Last time I used a public phone box was circa 1977 and I remember it cost me 2p.
4
Last time that I used one was about 2 months ago. I was busting for a piss and used a call-box. Might as well just have pissed in the street because the booth had no lower panels and the stream of recycled Guinness ran away down the pavement anyhow. The old Granny waiting to use it had to move sharpish or she’d have been swamped.
It cost me nothing.
9
Not even 1p?
4
Ironically PlusNet (a subsidiary of BT) are good.
They call you when nearing the end of your contract to try and lock you in again at a cheaper price 👍
4
have to agree Plusnet have always been good with me.Don’t ever go with TALKShite they are a bunch of conniving liars.
8
BT fucked me about no end when i moved in to my new house…ahem, caravan. I cancelled the contract as Openreach never actually got me conected and then started leagal proceedings. They’d write me and i’d write them and ad £70 admin charge to my bill i was intending on taking them to court for…..Call Indian call centre ? No fucking problem @ £2.20 min admin fee!….I rocked up over four hundred quid and the guttless incompetant cunts paid up. BT – Be There. Get fucked!
5
My Sky phone and broadband advanced bill went up from £33 in March to £51 last month and they wouldn’t make any reductions so I told them to fuck off. They made a big deal about all the things I’d lose, none of which I ever use anyway. I moved to Now Broadband, got a 12 month deal with broadband, line rental and free unlimited calls fro £25. The great thing is my broadband is the same speed, the router is a rebadged Sky Q hub and it all runs on the Sky infrastructure because it’s OWNED BY SKY! So I’m £26 per month better off with the same fucking stuff I had before with basically the same company who refused me any deal. Cunts.
7
BTW I loathe BT and wouldn’t have anything from the cunts even if they gave it me for free.
5
I tried now TV for 6 months – what a fucking mistake !
Good luck if you ever want to leave them ;
1. I bought a 3month viewing card from argos ; £15, works out £5 a month – cheaper than the £7 a month Now TV take ; to activate Now TV you have to set up an account ; they take your debit card details to set up your account (for your convenience) liars !
2. Despite activating the pre-paid 3 months viewing card, they started taking £7 out my bank each month ; They don’t have a phone number, they don’t have a postal address, they don’t have an e-mail address you can send complaints to ; the ONLY way of contacting them is by on-line chat (and good luck finding the link to that on their website)
3. After 2 online chat sessions taking hour & half total, I was promised all sorted; the £7 would be refunded to my bank, & they wouldn’t auto-bill me in future (even after the 3 month pass expired, they would wait for me to activate another 3 month pass or ask for monthly billing at my own discretion).
4. following month, they hadn’t refunded the £7, and had taken another £7 out my bank. Another on-line chat – I was again promised it was a mistake & the payments would be refunded.
5. losing confidence in Now TV, I contacted my bank to stop future payments ; “nothing we can do – it’s not a direct debit, you gave them your card details – we can’t stop card payments; you’ll have to get the company to stop charging your card their end !”
6. next month; no refund & they took another £7. I’d had enough by this stage. Another hour and half online keyboard bashing, cancelled the whole thing ; the £21 would be refunded, & they’d cancel my account.
7. following month, no payments taken & mid month £21 finally refunded to my bank.
8. 2 months after I cancelled ; they started taking £7 out again – I was now livid ; another long on-line chat “we’ve got no record of you cancelling – your account preferences are set to auto-billing” I was finally again promised ‘account has been cancelled, apologies, bla, bla’
‘NowTV’ – limpet mine cunts – hard to bloody get away from !
7
Those BT adverts with James Nesbitt’s smug pikéy voiceovers really boil my piss!
7
Jimmy Nesbitt, the lazy bogtrotting cunt…. Does every fucking part in his motorway mick accent… I remember his Pontius Pilate… ‘II sentence ye to be crucified, so I do’….
5
Can’t stand the cunt either, a vain twat who felt he needed to have two hair transplants at a cost of about £45,000.
2
I alway switch or ask to close my account for utilities, insurances and any other renewable contract.
The reduction in the “best price” that these companies can offer is remarkable.
In all cases, the interweb is your friend.
4
Got a call from BT a week ago, this woman was offering me some new package for a mobile phone. I said ‘What makes you think I’ve got a mobile phone?’ She was staggered to hear that I was managing to live without one. ‘But what about if you have an emergency?’ she gasped.
Seeing as how almost everyone in the country has one, if I collapse in the street I’d like to think some kind soul will do me a favour and ring for an ambulance.
6
You’ll probably find some cunt rifling through your pockets looking for your wallet and yeah, your phone.
6
I am leaving BT at present. They are the worst fucking company I have ever dealt with. Incompetent, usurious, cock-sucking CUNTS.
2