British Gas (2) Service Plans

I’ve had a ‘home care’ plan with BG for years. It gives you cover if your central heating conks, or if your electrics or plumbing pack in, 24/7, 365 (as our friends the Yanks say). I’ve always had great service from them; basically, you get an annual central heating service included, and one call out pretty much covers the yearly premium.
I’m a satisfied customer then? Well I was until earlier this week, when I received my renewal notice. The cunts wanted to put up my premium by an eye-watering 23% no less.
Was I having that? Was I fuck. I was straight on the dog and bone (it used to be a free phone number, not any more!) to tell them that (a) I’d made just one call out in the previous 12 months, so no way was this increase justified and (b) they were trying to take advantage of my loyalty. The woman dealing with my call then offered to ‘see what they could do’, and came up with a revised quote at a mere 15% increase. The effect of this was to make me not only pissed off, but now insulted to boot. Why not just offer that in the first place? Previous comment not withstanding, was I supposed to feel gratified that the increase was now a mere 15%, and gratefully accept?
Well, my response was to tell BG to stick its quote where the sun don’t shine, and that I was off to take out a plan with Corgi. ‘Er just let me pop you on hold’ said Ms BG, ‘I’ll have a word with my supervisor…’. Yeah, and while you’re ‘having a word with your supervisor’, Helen Mirren here will suck my dick…
Two minutes later. ‘Ah hello. As you’ve been SUCH a loyal customer, we can make an exception in your case and offer you cover at last year’s premium’. Whoopi do, you chancing pissflaps.
The moral here is simple. NEVER accept the first quote from anybody, they’re all trying it on. Fucking chiseling cunts.

Nominated by Ron Knee

35 thoughts on “British Gas (2) Service Plans

  1. I contracted with these cunts for a couple of years on IT projects. Usual story – all the work is shoddily done by rupinda and sanjeev for 12 rupees a day in some godforsaken Indian fly magnet.

    During my tenure, the share price dropped dramatically and the next day the CEO was in the papers for spending 130 grand to heat his garage to keep his fleet of classic cars nice and toastie. The day after that, the loyal customers got a letter saying ‘guess what? You’re having it up the arse again. With no lube or love’.

  2. All subscription services are cunts. I always tell them funds are too tight and sadly I won’t be able to renew. At this moment in time I don’t pay the full price for anything. Sky ( cunts) are actually my favourite. It’s a case of who blinks first. I currently receive their tv service less the films and sport for £6 a month , free for the next 3 months for an 18 month contract.
    Ooh you say . Well I was actually going to cancel for real so I called them and broke the devastating news. I kept repeating that they could stick it.
    After 3 days of begging calls coming my way, hey presto !

  3. Similar story, but involving AA breakdown cover. Last year I paid about £150 for Roadside Assistance, At Home, National Recovery and parts and labour cover (a 16 year old car offers little in the way of reassurance on a long journey). I was aware that it was an offer. I got the renewal a couple of weeks ago – £401, a 267% increase!! I rang them as well and they confirmed that it was an offer last year. I said that I knew that but I hadn’t called them at all and since they were able to cover me at that price last year why couldn’t they this year? Ummms and aaahs and off she went to see what she could do. A few minutes later she says she can do it for £195. I pointed out that this is still a 33% increase and she says that’s the best they can do. I basically tell her to fuck off. Again, the infuriating cunts can always dramatically lower the price when you put some pressure on them but they never offer them initially, playing the odds that you won’t check or complain.

    Nowadays I get quotes at renewal time for everything, because loyalty not only counts for fuck all but offers the companies carte blanche to rip you off royally.

    Years ago I checked my elderly mother’s car insurance. She’d loyally stuck with the Co-op for decades, from days when a little man came round weekly to collect premiums, and I discovered she was paying nearly £1000 a year. Less than an hour on the phone knocked that down to less than £300 with another company.

    Thieving cunts!

    • Same experience with the AA … and Mother’s car insurance.

      Been a loyal customer with the AA for 25 years ‘and they didn’t want to lose me’ .. I guess that was as I’d only used the fuckers twice in 25 years, so was costing them fuck all. At renewal time, towards the last few years they always had an increase as sorts. I’d ring up and say if it was any more than the previous premium I’d not be renewing. The person at the other end could obviously see, on screen, my lack of use, realised I was a ‘safe bet’ and went along with the previous years premium. Then I got the Cunt that said ..’That’s the cost, take it or leave it ..’ … so I told them to rev up and fuck off.
      ‘Sorry you’re leaving us’ ..letters by the dozen from them … straight in the fucking bin.
      Mother’s car insurance…. always gone to the branch in the town’s high street. I can see the point in that when you can ‘look someone in the eye’ and get a bit of negotiations going , a personal touch and a nod and a wink on the best way to word some form filling whether it be a claim or a renewal .. They then close the town branch and you need to go to the ‘City’ branch .. a bit of a cunt, but still ‘across the counter’ stuff.They close the City branch then the only branch is 150 miles away … and still expect to come the Cunt, by letter, with their slightly higher than everyone elses premiums. This is when I say, fuck them let’s get it online for a quarter of the cost.
      My parents home insurance is due for renewal soon .. I was stunned with the cost of their premium the last time they renewed it ( I was too late to stop them ) ..’ But we’ve used them for 50 years ‘ … they’ll be being told to fuck off soon as well.

  4. A very worthy nom.
    These cunts don’t respect loyalty but actually try to fuck anyone with any shred of loyalty or decency.
    Utter cunts!
    My van insurance was £380 last year. The renewal was £485. …. ?! No claims or anything.
    Went on compare the market …. £270.
    I presume they just rely on people that can’t be arsed to change their policy and just accept the quote without questioning why the premium has gone up by £100. Bet they’re raking it in.

    Don’t bother giving loyalty to any company these days coz you sure won’t get any back.

    • I had a company try to increase my car insurance from around £300 to nearly £3000 when I was made redundant because ‘you will have more time to drive’ so I told them in no uncertain terms ‘yeah, and no fucking money to buy petrol’ and went elsewhere.

      • 3000 notes to insure a car?? Jesus H Christ. Did the cunts offer you a second mortgage to pay for it?

  5. Loyalty is a complete joke with these fuckers. I think they base their strategy based on customer lethargy. They will announce price rises banking on the fact that a good 80 or 90% of its customers will think “Fuck it. I really can’t be bothered to look elsewhere!”

    It’s only the other 10 or 20% that will be proactive and ring up Customer Services/Retentions in the hope of getting a good deal. Which is all factored into the price rise in the first place, and they’re still able to make excessive profits!

    And you also have to keep an eye on those annual auto-renewals that can sometimes sneak in under the radar if you don’t check your emails and/or bank statements carefully.

    So the whole ethos of staying loyal means jack shit to these companies; all they want is new punters, who get all the best deals subsidised by those stupid cunts who have stuck by the company for donkeys years, and then get shafted.

  6. Good cunting,
    I had the same with BG last month, putting there prices up, however I had a word with the guy who does the service when he came, as a foreigner he would do it for half the price,

    Pays to be cheeky sometimes

    So fuck right off BG, and take a big fat fart in the face, or am I being wayciest

  7. 100000 + self centred CUNTS marching around Londinstan today, apparently 17.4 million people will be enjoying their weekend off and laughing at the sad fucking losers, mostly students by the looks of it, there’s a surprise,,

    I am ashamed of the British minority, and the spineless cunt of a priminister

    • I understand arch remoaner Alistair Campbell will be there, among other traitors.
      I seem to remember more than a million people marching against the Iraq war, the largest demo in British history by a long way. Campbell and his boss said……fuck you, and did what they wanted to any way. So I wonder what his hopes are for this little crew of brainwashed students and vegan dogooders?
      Perhaps he knows something we don’t?

      • It’s funny… I don’t seem to remember any of these referendum hungry cunts out demonstrating in favour of holding the first referendum… now they want a second one?

        Another funny thing… they all appear to be cunts who lost the first one!

        The only cunts who could legitimately call for another referendum would be those who originally voted Leave, and only then if over 50% wanted another vote. I don’t know of ANY Leave voters who have since changed their mind. Quite the opposite in fact.

        Btw, I originally voted Remain.

    • I’m “attending” this Student Union sponsored jolly today and wearing my Pete Townshend style reversible Union Jack blazer with pride. Just got off the coach at Services on the M3 to collect some tins.

      Except instead of wasting my time walking alongside them all I’ll be bunking off at the first opportunity to have a days free sightseeing and a boat ride on the Thames as it’s such a sunny day.

      Later on I’ll reunite with the snowflakes and generally bemoan the state of the country / express sympathy etc before moving in on that rather hot drama student sat across the aisle from me.

      Being a mature student is great. I’ve already racked up £38k of debt; am in my 50s ; doing the bare minimum and have no intention whatsoever of earning £20k+ ‘on the books’ to pay it back. I have shagged/ ‘consoled’ innumerable hot babes and several lonely lecturers.

      Fellow-ISACs……fill yer boots: it’s all wasted on the young!!

      • Nice one Isaac. Have a great day in Londonistan. Taking the piss saves yer boiling yer piss. It’s all about attitude. Fuck em, the cunts.

      • Hope you’re also using it as a dog-walking opportuity – students will think the dog is a remainer, and it could eat / bite a few ‘slimes…

    • Yes but only because the cunts only had to fall out of bed to get there!

      The reason why the Brexit vote was even remotely close was because of our import rich “cosmopolitan” capital and the cunts therein.

      So clamouring that 100,000 anti-democratic cunts took to the streets of London (out of 10 million of the cunts – the majority of whom voted remoan, so 6 million at the very least) is nothing. If anything, disappointing.

      It’s like saying 1,000 Liverpool fans stood outside of Anfield to have a group photo with the team after a 5-1 home win against Manchester Utd. If they only got that many it would be disappointing wouldn’t it.

      The London Remoaner rally is exactly that: disappointing.

      If it was held in Brighton – a stone’s throw away from Londonistab – you’d probably get 1,000 going from “The Smoke” (no doubt the LGBTQXYZ mob who can do a bit of “cruising” at the same time) and 99,000 tweets of support.

      That’s because they’re a race of predominantly “me, me, me” lazy, idle, selfish cunts who will do anything and support any cause just so long as it’s on their doorstep.

      The unreported 15,000 that turned up from all corners of the UK to support Tommy Robinson was far more impressive considering most had to travel into the shithole capital in the first place.

  8. Being a really tight cunt I don’t have ANY subscriptions (unless you count the TV license) or ANY type of insurance. I must have saved a minimum of £25,000 on Building & Contents Insurance alone since 1980. And £thousands more on all the other tempting shit the mooching money grubbing cunts and mini project fear merchants have tried to rip us off for over the decades.

    “It’s a flamin’ racket!” (Tony Hancock 1961)

    Good morning.

  9. 55,000 people sign petition calling on London Mayor to install a statue of Stephen Lawrence in Trafalgar Square
    More than 55,000 people sign petition for Stephen Lawrence statue in London
    Islamophobia reporting group Tell Mama launched the online petition this week
    Stephen Lawrence was murdered in a 1993 racially fuelled attack in London

    *****************

    Sorry for going off topic.

    Perhaps they can topple Nelson off that column and put the Sainted trainee architect Stephen up there instead of that warmonging, xenophobic racist? The Mayor is probably already calling in some family members with explosives experience to clear the site.

    Any thoughts on this story. Krav?

    • Why not make it a joint memorial to Stephen and the victims of Grenfell?
      Pull the one eyed racist down and replace him with a big box of KFC.
      Colonel Sanders Column.

      • An Eternal Flame monument for Grenfell, perhaps? …next to a bottomless pot of money for any illegal immigrant scrounger to dip into at will.

      • Flame powered by used grease from KFC…
        Yes, it would certainly burn forever.
        And may Suckdick Khunt burn in the pits of hell.

        Top of the early afternoon to y’all !

    • It would be divisive, shit stirring, PC, virtue signalling nonsense on a plinth. Stephen Lawrence must be spinning in his grave.

    • I lived in the area at the time and could tell you some stories about the main stars on both sides – in a word, they were all shitcunts and lowlifes.

    • Funny how the media never mentions Kris Donald, a fifteen year old white lad who was abducted, tortured and murdered by a gang of Muslims of Pakistani origin. Kris was singled out by the gang for two reasons: he was white and he was on his own. It was the most clear-cut example of a racially motivated crime that you’ll find.

      The racism of Kris’s killers has been mirrored by politicians and the media, who fall over themselves to lionise the memory of Stephen Lawrence yet ignore the victim of an even more horrific attack (Kris was abducted, stabbed repeatedly, doused with petrol and set alight whilst still alive) simply because the racist murder of a black youth fits their chosen narrative whilst the racist murder of a white youth does not.

      And that really boils my piss.

  10. Experienced the same thing yesterday with my classic car insurance. I’m the proud owner of a lovely 1977 Triumph Stag, fully comp last year was £101. This year £198 and I’ve never had to use the cunts ffs. When I queried this I was told the price goes up “with inflation “. Utter bollox, so told them I’d not be renewing and got the same “I’ll have a word with my supervisor “ shite. Well surprise fucking surprise they can do it at the same price of £101. It’s the insinuation that we’re all thick cunts with money to burn that boils my piss. Cunts to a man.

    • They really are all the fucking same. Got my house ins. renewal quote last week as well as my BG one. Been with the same company for years, never made a claim, but they thought they’d just hike it by £40 odd. Told em to do one and that I was going to RIAS, and miraculously the increase was down to a fiver.
      I’d post a nom on the unmitigated, arseholing, robdog cunts that are insurance companies, but I really think I’d have a fucking stroke if I did. Anyone who’s ever had to make a claim from one of these skidmarking fuckers will know what I mean, Absolute fucking cunts they are, the cunts. Cunts.

      • My car insurance company have played this game with me for the last six years. There’s no consideration for loyalty. I didn’t like it but I couldn’t find anywhere cheaper. This year I found a company who agreed to charge what I paid last year, so I accepted without giving it a second thought.

      • I switched from Aviva several years ago. Annual game increasing premiums, I call them and agree on the same price. 37 years no claims.

        Last time, tried to increase my premiums by even more than the already increased amount when I called. Suggested I might like to gove them my house insurance. Which was with NFU.

        Said no thanks, called NFU and they immediately gave me a quote £150 cheaper than Aviva.

        Called to Aviva and told them not renewing with them. They were clearly annoyed and told me their policy had a coverage not in the NFU policy which paid me £150 for emergency travel if I required it following an accident caused by me.

        Told them if I had an accident, could pay for it out of the £150 saved on the premium.

  11. The car insurance is the biggest scam, esp. with auto-renewal. Cunting Admiral are the worst at this, they auto renew the insurance a month or so beforehand then try to charge you an admin fee for trying to cancel an insurance policy you have not yet renewed or taken out! Then when you do tell them to fuck off they still try to take the money out automatically on the renewal date, and then send you a letter asking why you had cancelled the direct debit. Cunts!

    • Yep my house insurers Liverpool Vic try this on. Every time I phone to renew they ask me if I want to do auto renew next time. Yeah like I’m just going to let them take whatever they fancy out of my account without me checking it first then arguing about the size of the increase (they never reduce the premium for years of no claims, of course).
      Insurance companies are fucking cunts, the cunts. Christ, I’m off again. Rat’s cocks!

  12. There’s something a bit funny about some of these BG service people (maybe it’s the gay penguin thing); my landlord has a policy with them for everything – emergency electrical, and plumbing too.
    The crapper kept blocking. I did the obvious thing, which was to put buckets of hot water and bleach down it, and eventually, it cleared (as, even though it was considered an emergency, – we only have the one in our house, they weren’t going to turn up in a hurry). When they arrived, they said they couldn’t diagnose it without “the fault” in place…
    Hardly rocket-science (more block-it science…); I didn’t think they’d want to be up to their elbows in s h one t. However, it seems they do. I was told, in no uncertain terms, that next time it blocks, DON’T clear it.
    Odd.

    • That is a bit odd.
      To be fair to BG, I’ve always found their service very good; I just got pissed this time with their attempt to rob me with the service plan charge, but in that respect they’re no different to any other provider

  13. My insurance for the Mog is £128 fully comp, free tax and no mot. Fecking lovely after all the fecking loot ive poured into the gaping maw of the insurance industry.

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